Forum Discussion

Idunno's avatar
Idunno
2 years ago

Pay run error

Trying to do pay for a single casual for October being paid in November. I get to step 2, select the employee and hit Next.   All I get is .......   "Something went wrong. Check the details ente...
Shella_A's avatar
Shella_A
MYOB Moderator
2 years ago

Hi Idunno,

 

Thank you for your post and welcome to the MYOB Community Forum. I hope you find plenty of useful information.

 

We're sorry to know that you're getting an error processing the pay of your employee. We recommend clearing the cache of the browser or trying a different browser and seeing if you will still encounter the same error after. We also suggest to re-check employee card information if there's no changes were made. 

 

Do let us know how it goes.

 

 

Cheers,

Shella

  • Shella_A's avatar
    Shella_A
    MYOB Moderator
    2 years ago

    Hi Idunno, 

     

    Hope this message finds you well. We would like to follow up on your concern. Kindly let us know if you still need further assistance. Don't hesitate to reach out to us. We are delighted to assist you.
     

     

    Cheers,

    Shella

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