Forum Discussion

KiwiCaro's avatar
KiwiCaro
Trusted Cover User
3 years ago

Pay super error

Hi all. I'm aware of the issues of trying to get through to helpdesk on the phone (I've been on hold for 20 minutes and my wait time is still 44-48 minutes!)   I got the attached error message whe...
  • Melisa_D's avatar
    Melisa_D
    3 years ago

    Hi KiwiCaro, 

     

    Thank you for your post. I'm happy to assist, can you please confirm the employees superfund name, superfund ABN and the funds spin/usi number. 

Melisa_D's avatar
Melisa_D
Former Staff

Hi KiwiCaro, 

 

Thank you for your post. I'm happy to assist, can you please confirm the employees superfund name, superfund ABN and the funds spin/usi number. 

KiwiCaro's avatar
KiwiCaro
Trusted Cover User
3 years ago

Thank you will PM you

  • KiwiCaro's avatar
    KiwiCaro
    Trusted Cover User
    3 years ago

    Thanks to Melisa's advice, I checked the AMP site and found that AMP Flexible Super has now changed to SignatureSuper (USI/Spin: AMP0195AU). This fund was already available as a selcetion in MYOB :)

     

    Carolyn