Pay Super to PSSAP -Public Sector Superannuation Accumulation Plan

Question

Hi all, I tried to pay super today for a new employee.&nbsp; He is with PSSAP.&nbsp; I'm getting an error message advising that the fund can no longer receive contributions using Pay Superannuation.&nbsp; Please edit the fund from the Superannuation Fund list window and select a valid fund.
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I checked the details in the superannuation list and compared them against the fund details.&nbsp; All correct.&nbsp; This is payday super so must be paid today.&nbsp; Can somebody help please?

doreen_p · Answer

Hi Rachael_Ma,
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That’s an unhelpful little fund error, especially when the details appear to be correct. A few checks may help get PSSAP back on the Pay Super guest list:
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Recreate the super fund in your file and assign the new fund record to the employee.
 Look up the fund’s ABN in Super Fund Lookup to check whether any contribution restrictions are listed.

If the error still appears after these checks, reach out to our support team via the Contact Us page so they can take a closer look.
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Cheers,
Doreen

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Pay Super to PSSAP -Public Sector Superannuation Accumulation Plan

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