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KTmb's avatar
KTmb
Member
29 days ago
Solved

Payday super payment returned

We have been using Payday super since the beginning of April with no issues, we do payroll fortnightly.   A new employee has been with us for the past month, and their super has shown up as returne...
payday super
  • Doreen_P's avatar
    Doreen_P
    26 days ago

    Hi KTmb, 

     

    Love that Payday Super’s been running smoothly for you since April. Once you know why the funds were returned, you can reverse the super payment and reprocess it so the new employee’s contribution is sent again cleanly without messing up your payroll records. You can check out it this link about reversing superannuation payments for more info.

     

    Cheers, 

    Doreen

Doreen_P's avatar
Doreen_P
MYOB Moderator
26 days ago

Hi KTmb, 

 

Love that Payday Super’s been running smoothly for you since April. Once you know why the funds were returned, you can reverse the super payment and reprocess it so the new employee’s contribution is sent again cleanly without messing up your payroll records. You can check out it this link about reversing superannuation payments for more info.

 

Cheers, 

Doreen

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