Forum Discussion

Katy2's avatar
Katy2
Experienced User
22 hours ago

Payroll - Can't finalise - URGENT

I am getting this message and can't finalise payroll which is now late:   Something went wrong. Please try again or refresh the browser. Please try again. If the error persists, get in touch with u...
Katy2's avatar
Katy2
Experienced User
21 hours ago

I had to re-start again as the information was lost :(   Error didn't come up the second time I processed the payroll. 

  • Shella_A's avatar
    Shella_A
    MYOB Moderator
    21 hours ago

    Hi Katy2,

     

    I'm sorry to hear that you had to restart and lost the information. It's good to know that the error didn't come up the second time you processed the payroll. If the issue persists after following the previous steps provided, make sure to reach out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount.

     

     

    Regards,

    Shella

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