Payroll - Employee Onboarding
Employees have submitted onboarding forms but employee card has not yet been created. Why the delay? Is there problem here?
Forum Discussion
Hello CatCM
Welcome to the Community Forum.
The employee cards can take up to an hour to be created in the system once the onboarding form has been filled submitted, you can open the card to check their submitted details (Card File command centre > Cards List > Employee tab > click to open the employee's card).
If the employee card still hasn't been made can you please let me know.
My employee is still not showing - she filled and completed the form over 24 hours ago. I need help
I found that it takes longer than 24 hours. This may sound very obvious , But try logging out and logging back in...and checking that you are in the latest version.
Thankyou, yes I did log out, log in and logged out again and back in. 0(( - I did also check I had the latest version. It says I have :0(( - I received an automated notification from MYOB advising that settings have been changed in my MYOB account. I guess I will have to be patient. But they do say in an hour and I am so busy - thanks for your reply though :0))
