Forum Discussion

bfc2's avatar
bfc2
Contributing User
2 years ago

Payroll - First payrun in new financial year Times-out

I have tried to process he first payrun in the new financial year, which "times-out" at the point of Recording. Pay Period is in the previous financial year with the payment date being 1st July, 202...
New Financial Year
Payroll
Doreen_P's avatar
Doreen_P
MYOB Moderator
2 years ago

Hi bfc2 

 

Thanks for your post.

 

To fix the issue, kindly clear cache your AccountRight software. Steps are provided through this link. If the error persists after clearing the cache of the AccountRight, could please take a screenshot of the error you received? Please make sure that sensitive information is remove before posting in the Forum.

 

Best regards,

Doreen