PAYROLL - NEW EMPLOYEE
I have entered a new employee with all their details to set them up, but now when I go to process payroll, the standard hours are not showing i.e: 38 hrs nor any entitlements. I have gone off anothe...
Forum Discussion
Hi Janelle,
Thanks for your post.
Kindly attach a screenshot of the employee card file to make sure everything was set up correctly. Make sure to remove any sensitive information before posting in the forum. Also, please ensure that the base hourly or base salary is linked to the employee card file, as this may be the reason why the standard is not showing up when processing pays. If there are no entitlements being accrued, make sure that the pay basis of the employee is aligned with the calculation of the entitlement. If an employee is being paid on an hourly basis, make sure that the entitlement calculation basis is equal to [x] percent. On the other hand, if salary, the calculation basis should be equal to [x] hours per.
We are looking forward to your response.
Best regards,
Doreen
