Payroll - STP Reporting
Hi Please can someone help me with a report of payroll to ATO that went through as an 'Update Event' with a Nil amount rather than reporting the actually Grosss and Tax amounts. Thank you in ...
Forum Discussion
Hi, Sam_P
Thanks for your post.
Please confirm if you are seeing the nil amount under the STP reports window. If yes, this happens when an update event has been sent. This is also to make sure that the ATO will receive the most up-to-date figures for your employees. To check if the figures are correct, you may check the Payroll Activity and Payroll Register Summary reports. To do this, go to Reports > Click the Payroll tab > Run Activity Summary and Register Summary. Please refer to the screenshot below.
Please let us know if you require any further assistance with your concern.
Best regards,
Doreen
Hi, Sam_P
Thanks for your response.
The reasons why a nil amount is showing on the STP report window are:
- you send an update event.
- The pay run recorded is already past the date.
In your case, we would highly recommend checking if the figures are correct. You may check the Payroll Activity and Payroll Register Summary reports. To do this, go to Reports > Click the Payroll tab > Run Activity Summary and Register Summary. Please refer to the screenshot below.
Once you've checked the reports and the figures are correct, you may disregard the nil amount shown on the STP report.
Please let us know if further assistance is needed.
Best regards,
Doreen
Hi, Sam_P
We hope this message finds you well. We have been awaiting additional updates from your end regarding the assistance request. Kindly let us know if you still need further assistance. Don't hesitate to reach out to us.
Best regards,
Doreen
Hi, Sam_P
We have been awaiting additional updates from your end regarding the assistance request. As we haven't received any recent updates, we will be closing the case now. Please be assured that should you need further support, we are here to assist you promptly. Feel free to start a new post, and we'll be ready to address your concerns.
Best regards,
Doreen
