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Over-Boots's avatar
Over-Boots
Experienced Cover User
2 years ago

Payroll & others

I recently uninstalled and reinstalled MYOB on my PC to allow me to work.

Previously I was in the cloud for both my PC and Laptop (same file).

Now when I try to upload from the PC I am advsied that a subscription is required even though I have one,

I have uninstalled MYOB from my Laptop but ythis does not fix the problem.

I have Payroll in the subject headind as currently I am unable to complete the payroll process .I have several screenshots if that is of use.

Can you assist me please

  • Steven_M's avatar
    Steven_M
    2 years ago

    Hi Over-Boots 

     

    If the company file was stored in the cloud you would just need to select Open a Company file>>Online and enter your account details before selecting the required file. 

     

    Our Help Article: Setting up AccountRight on a new computer has more information on that process.

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  • Steven_M's avatar
    Steven_M
    Former Staff
    2 years ago

    Hi Over-Boots 

     

    If the company file was stored in the cloud you would just need to select Open a Company file>>Online and enter your account details before selecting the required file. 

     

    Our Help Article: Setting up AccountRight on a new computer has more information on that process.

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