Forum Discussion

DBrunette's avatar
DBrunette
Contributing Partner
2 years ago
Solved

payroll .aba file

The .aba file created via payroll is empty when imported to CBA account. This has only occurred since the upgrade to 2023.4 so don't know why. I have tried

 - deleting the electronic file & recreating the .aba file

- reversing the payroll items (as reported to ATO) and recreating the payroll and the .aba file

 

Neither worked.... any suggestions. This is urgent to enable employees to be paid today.

 

  • Doreen_P's avatar
    Doreen_P
    2 years ago

    Hi DBrunette 

     

    Thanks for your post.

     

    Are you still experiencing the issue when importing the ABA file to your CBA account? If yes, we also recommend to get in touch with the bank to make sure that they don't have ongoing issues regarding ABA file. Please let us know f you need further assistance.

     

    Best regards,

    Doreen

2 Replies

Sort By
Replies have been turned off for this discussion
  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 years ago

    Hi DBrunette 

     

    Thanks for your post.

     

    Are you still experiencing the issue when importing the ABA file to your CBA account? If yes, we also recommend to get in touch with the bank to make sure that they don't have ongoing issues regarding ABA file. Please let us know f you need further assistance.

     

    Best regards,

    Doreen

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 years ago

    Hi DBrunette 

     

    Please do let us know if the concern provided has been resolved already or if you need further assistance.

     

    Best regards,

    Doreen