Hi Princess
When running a report that spans a long period of time, each pay processed is an individual transaction. A report covering a full financial year would mean deleting the next of kin information 52 separate times throughout the report. Then re-saving the report as a pdf to enable sending it.
Quite a cumbersome solution to an issue that shouldn't be there in the first place.
I suggest this issue should be addressed in your next software update as it is a breach of privacy legislation. Or at least make an effort to customise the report to meet the needs of your customers.
Mel
Hi MelK1,
Thank you for your feedback. We understand that the current process of running a report that spans a long period of time can be cumbersome. We acknowledge that this is an area that needs improvement. Your suggestion to address this issue in our next software update is valuable. To ensure that your feedback is considered in our development process, we encourage you to share your ideas and specific customization requirements on our AccountRight Ideas Exchange board. This platform allows our team to prioritize features based on user feedback and enhance the overall user experience.
Your feedback will be reviewed by our development team and could potentially be included in future software updates.
If there's anything else we can assist you with, please don't hesitate to reach out.
Cheers,
Princess
