Hi KIPG - I've had a further discussion with mailto:[email protected] - I had quite a lengthy discussion trying to point out that this issue is a compliance issue under the Privacy Act - they just kept referring to it as a "product enhancement". The last correspondence I received indicated my Case was supposed to be picked up by the Customer Resolutions Team back in April 2026 - I've heard nothing further. In that final response they also indicated the issue has been raised to the development team to be considered as an enhancement - despite my many indications it is a compliance issue, not an enhancement. I'm not holding my breath for a solution.
