Forum Discussion
Hi Princess. Thanks for the response.
All the affected entries were entered as original pay runs (not updates) and were entered after the pay date but with the correct pay date. If this is done during the same financial year, no problems. As soon as the actual date of entry ('Recorded on') is in the next financial year (entering a pay run with a paid date in the previous year), the amounts are all zeros. Also, the 'Pay period' and 'Pay on date' fields are wrong. 'Pay period' is 30/06/2024 - 30/06/2024 and 'Pay on date' is 30/06/2024. To me, this sounds like an MYOB bug or, at best, a source of confusion.
Regards,
Les Grant.
Hi LesGrant,
Thanks for your response. I get that it's causing a lot of confusion. But, you might be in a situation similar to the one discussed in this thread, where pay run transactions are showing as update events.
Feel free to get in touch if you need more help.
Cheers,
Princess
Looking for something else?
Search the Community Forum for answers or find your topic and get the conversation started!
Find technical support and help for all MYOB products in our online help centre
Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.