Hi, i have the same error, not even starting with trying to fix the ATO part of it,
but the error that is CMN.ATO.PAYEVNTEMO.000282
All my employee details are correct. i have no idea
Hi ClassProf,
That CMN.ATO.PAYEVNTEMO.000282 error can definitely throw a spanner in the works. It’s usually the ATO complaining about the dates on a terminated or rehired employee; either the termination date is earlier than the start date, or the person has been rehired, and the new start date doesn’t align with the previous termination.
First thing to do is open the employee card and check their dates. Ensure the commencement/start date is accurate, then verify the termination date (if applicable) and confirm that it is after the start date, without any errors in the day/month, or year.
If the employee was terminated and then rehired, the ATO normally expects the original hire date as the commencement date, not the later re‑hire date. So if you used a fresh start date when you rehired them, change that back to the very first start date they ever had with you, and keep the most recent termination date as the actual cessation date.
Following these steps usually fixes the issue. If the ato error is persisting, I recommend reaching out to our support team. You can reach out through the My Account window or connect with MOCA, our virtual assistant, and get connected to our live chat team.
Regards,
Genreve
