payroll error bug
Using the web browser with the online file, an employees data gets wiped when you click on their file. Is there any way this can be fixed going forward?
Forum Discussion
Hi sergroup,
Welcome to the Community Forum! It's great to have you join us.
I understand how concerning it is to experience data loss, and I'm here to help you resolve this. To assist with your concern, it seems like applying a fixed script to your file might be the way to go. To get this rolling, could you please confirm the last four digits of your serial number and the company file ID number (you'll find this in Help >> About MYOB AccountRight)?
Looking forward to assisting you further.
Cheers,
Princess
Hi - Please apply your bug fixes.
last four digits are
6112
Regrds,
Matt
Hi sergroup,
Thank you for sharing the information. Could you please verify the Company File ID? You can find it under Help >> About MYOB AccountRight. Thank you!
Looking forward to your response.
Regards,
Earl19 and 20 both have the bug
Hi sergroup,
Thank you for sharing the information. I've successfully executed an online script on your file that should resolve this issue. If you have any more questions, please feel free to start a new post, and we'll be glad to help you.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Regards,
Earl
