Forum Discussion

sergroup's avatar
sergroup
Contributing User
9 months ago

payroll error bug

Using the web browser with the online file, an employees data gets wiped when you click on their file.   Is there any way this can be fixed going forward?  
sergroup's avatar
sergroup
Contributing User

Hi - Please apply your bug fixes.

 

last four digits are

 

 

6112

 

Regrds,

 

Matt

Earl_HD's avatar
Earl_HD
MYOB Moderator
9 months ago

Hi sergroup,

Thank you for sharing the information. Could you please verify the Company File ID? You can find it under Help >> About MYOB AccountRight. Thank you!

Looking forward to your response.
Regards,
Earl

  • sergroup's avatar
    sergroup
    Contributing User
    9 months ago

    19 and 20 both have the bug

    • Earl_HD's avatar
      Earl_HD
      MYOB Moderator
      9 months ago

      Hi sergroup,

      Thank you for sharing the information. I've successfully executed an online script on your file that should resolve this issue. If you have any more questions, please feel free to start a new post, and we'll be glad to help you.

      If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

      Regards,
      Earl

      • sergroup's avatar
        sergroup
        Contributing User
        9 months ago

        Hi - 

        Error is still occuring and their is no change.

         

        Staff still have a blank data when online.

         

        Can you please try again or find another solution asap.

         

        Matt

         

         

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