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Shivani's avatar
Shivani
Contributing Cover User
6 years ago

Payroll error

Hello,

As I was checking  payments summaries for my new client , I noticed that in superannuation setup, linked expense account and payable account are all wrong. Been linked to Wages and salaries and PAYGW. What will be the best way to rectify this so that payment summaries are correct.

 

Thanks in advance,

Shivani

  • Hi Shivani 

     

    You will need to restore a backup and make the necessary changes to the super payroll category setup. You can then process a $0 payrun to transfer the super amounts from the incorrect payroll categories to the correct categories ie reduce the gross wages and PAYG categories and increase the liability and super expense account.

    This support note, Checking and adjusting super , explains how to process a payrun to correct super.

     

    However, this process will leave an outstanding amount in the super liability account so you may need to check with the accountant about how best to deal with that. 

     

    Once you have corrected the payroll categories you can amend the payment summaries - Payment summaries 

     

    Please let me know if you need further help.

  • Hi Shivani 

     

    You will need to restore a backup and make the necessary changes to the super payroll category setup. You can then process a $0 payrun to transfer the super amounts from the incorrect payroll categories to the correct categories ie reduce the gross wages and PAYG categories and increase the liability and super expense account.

    This support note, Checking and adjusting super , explains how to process a payrun to correct super.

     

    However, this process will leave an outstanding amount in the super liability account so you may need to check with the accountant about how best to deal with that. 

     

    Once you have corrected the payroll categories you can amend the payment summaries - Payment summaries 

     

    Please let me know if you need further help.

    • Shivani's avatar
      Shivani
      Contributing Cover User

      Thank you Tracey. I will let you know If I need more help on this.

       

      Regards,

       

      Shivani

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