Payroll error
Hi, Using Account right and have cause an error in payrun. For some reason only one persons pay was affected. It calculated wages, then instead of adding a bonus it paid the employee the bonus as ...
Hi Bec7 ,
I see your difficulties in recreating the pay run. To correct an electronic payment, you will need to delete the bulk payment first before altering the transactions within the electronic payment. Here are the steps you can follow:
- Delete the Bulk Payment:
- Go to the Banking menu and click on "Find transactions."
- On the Debits and Credits tab, enter a date range that includes the date you processed the electronic payment.
- In the Account field, choose your Electronic Clearing Account.
- Click the Reference number to open the electronic payment transaction.
- Click Delete and confirm the deletion.
- Alter the Transactions:
- Once the bulk payment is deleted, the individual transactions will be listed again on the Prepare Electronic Payments page.
- Make the necessary changes to the transactions. For detailed guidance, you can refer to the article "Changing or Fixing Electronic Payments" on the MYOB support page.
- Recreate the Electronic Payment:
- After making the necessary changes, you can recreate the electronic payment with the correct values.
If you need more detailed instructions, please refer to the article "Changing or Fixing Electronic Payments" on the MYOB support page.
Thanks,
Genreve- Delete the Bulk Payment:
