Can someone explain this payroll error i get “ unable to add jobs as total amount is more than pay item “.
i had to delete the pay run and go back to desktop version to process the pays . The error does not appear in desktop version. I dont understand what it means. I do not use timesheets. Its very frustrating as i have no idea what it means.
Hi Jenny1104,
Hi there, I’m sorry this has been a frustrating experience. We do have a similar Community post that explains this error and may help with what you’re seeing: Unable to add jobs because the total allocated is more than the pay item amount. The post is about the same error message you mentioned. If you’ve gone through that and it’s still happening, the best next step would be to reach out to our live chat support through our virtual assistant, MOCA, or submit a case via My Account so they can look into your setup in more detail.
Regards,
Sai
