Forum Discussion

hcpfinance's avatar
hcpfinance
Member
1 year ago

Payroll issues in STP2 ATO Reporting

Hi, I just completed payroll for 67 employees (all timesheets), which I spent under an hour working on. When trying to report to the ATO the screen span for ages, then I got a message to say that I h...
Doreen_P's avatar
Doreen_P
MYOB Moderator
1 year ago

Hey hcpfinance,

 

The reason why you're seeing a zero amount on cheque, cash, and electronic in the process payments window is likely because there are too many employees to record and report in one batch. No worries, though—I was able to run a script on your file to fix the issue. Please try processing the pay run for at least 5 employees first to see if there are no more issues.

 

Best regards,

Doreen

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.