Payroll Reconciliation - Bank Feeds
A negative transaction was recorded in the bank file for payroll. This has resulted in a differing amount when trying to reconcile our bank feeds, eg. MYOB amount is less than the amount which was de...
Forum Discussion
Hi Princess,
Can you please let me know how I can contact the support team directly for one-on-one support? It is extremely difficult to find how to do this!
Hi LauraQ1,
If you'd prefer one-on-one help with this, the best way to reach our support team is through My Account. Once you're logged in, click Contact Support to lodge a case with the team.
You can also message MOCA, our virtual assistant, to request to be connected to our live chat team. Just to be upfront, wait times are quite long at the moment.
Regards,
Genreve
