Payroll reporting not working
Was preparing wages and the pop-up window for the declaration is showing the url (https://cdn-stp.payroll.prod.myob.com) can not be reached... No systems are showing as down on the web. Is anyone...
Forum Discussion
Having the same problem and cannot log a support ticket because of the open error window. If I chose not to declare the payroll then I'm sure that will create further angst. Surely you would report this to MYOB Support being a moderator?
Sorry Genreve, I don't really deem having a "chinwag with the ATO" a satisfactory workaround or outcome considering good money is paid every month to have a system that works as expected. Now I do understand that not everything is going to be perfect 100% of the time but MYOB really needs to reconsider the offshore customer support arrangement. I have an outstanding issue dating back since the 9th of March that has not even received a single response. This is in spite of the highlighted notice that flashes up saying that I will receive priority support. Now this is not just a slag directed at you but it should serve as constructive commentary rather then just pointless cavilling, however, I am apprehensive that articulating my concerns will once again be met with indifference, rather than yielding the more desirable outcome.
i am having the same issue at this very moment does anyone know if this has been logged with myob?
thanks
