Forum Discussion

Sean_DC's avatar
Sean_DC
MYOB Moderator
2 years ago
Solved

Re: Opening online file

Hi Magryn    Thank you for posting. I would like to greet you with a warm welcome to the MYOB Community Forum. I hope you find it a wealth of knowledge.    I see that you're file seems to be ...
  • Sean_DC's avatar
    Sean_DC
    2 years ago

    Hi @Magryn 

     

    Thank you for the details you sent. I edited your post since it contained confidential information. Please make sure not to post these for the security of your account as well. 

     

    I have also processed a fix for your file. Kindly try reopening it and it should be accessible now. For additional information, here's a Help Article on Back up your company file. 

     

     

    Let me know if you need further assistance and I'll be more than happy to help. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users in finding this information.

     

Magryn's avatar
Magryn
User
2 years ago

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  • Sean_DC's avatar
    Sean_DC
    MYOB Moderator
    2 years ago

    Hi @Magryn 

     

    Thank you for the details you sent. I edited your post since it contained confidential information. Please make sure not to post these for the security of your account as well. 

     

    I have also processed a fix for your file. Kindly try reopening it and it should be accessible now. For additional information, here's a Help Article on Back up your company file. 

     

     

    Let me know if you need further assistance and I'll be more than happy to help. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users in finding this information.

     

    • Magryn's avatar
      Magryn
      User
      2 years ago

      Thanks, its working now.

    • Magryn's avatar
      Magryn
      User
      2 years ago

      I cannot even see where I can click onto "Accept my solution"?

       

      • Sean_DC's avatar
        Sean_DC
        MYOB Moderator
        2 years ago

        Hi Magryn 

         

        I'm glad it's working now. I appreciate the update. 

        You can see the Accept as Solution on the lower right of my post. Here's a screenshot of it.