AMBERHK
4 years agoContributing Cover User
PAYROLL HAS BEEN REVERSED - PAYMENT STILL IN ELECTRONIC PAYMENTS
I had to reverse a payroll and redo the payroll as there was an error on the original payroll.
I have reconciled the bank account and I can see the original transaction and the reversal. The new payment is there also and my bank account reconciles.
However, the original transaction appears in the prepare electronic payments window still and I dont know why.
How can I get this transaction out of the prepare electronic payments window?.
Thank you.
Hi AMBERHK
Thanks for your post.
This is a good article that will guide you through the steps on how to get a transaction out of the prepare electronic payments window: Reversals in the Prepare Electronic Payments window.
Let me know if you have any more questions after going through the steps.