Payroll Reversal and Electronic entry
I have reversed an incorrect payroll, however both were done with 'Electronic Payment' selected. The Electronic Payment window will only let me select and process the negative reversal, not the posit...
Forum Discussion
Hi, Veena
Kindly tick the box against the transaction and see if the same error shows up. Please refer to the screenshot below.
Best regards,
Doreen
Hi Doreen. That is exactly what the screenshot is showing you: the box has been ticked/ that's why it is outlined in purple- the screenshot image simply was not able to capture the 'tick' in the box...and myob is not recognising the action!
Hi, Veena
Kindly clear the browser cache and try using a different browser. If it still doesn't work, please create the bank file through your AccountRight. You may refer to the Help Article: Making electronic payments for more information.
Best regards,
Doreen
I have: cleared the cache & browsing history; used 'Incognito', used Firefox instead of Google Chrome....
Same result. I suggest there is a bug in the system that needs fixing at your end.
See attached unchanged result.
