Forum Discussion

Veena's avatar
Veena
Trusted Cover User
2 years ago

Payroll Reversal and Electronic entry

I have reversed an incorrect payroll, however both were done with 'Electronic Payment' selected. The Electronic Payment window will only let me select and process the negative reversal, not the posit...
Veena's avatar
Veena
Trusted Cover User
2 years ago

I have: cleared the cache & browsing history; used 'Incognito', used Firefox instead of Google Chrome....

Same result. I suggest there is a bug in the system that needs fixing at your end.

 See attached unchanged result.

Doreen_P's avatar
Doreen_P
MYOB Moderator
2 years ago

Hi, Veena

 

We've sent you a private message requesting the necessary details to assist you with your concern further. Kindly check, as we are looking forward to your response.

 

Best regards,

Doreen

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