Payroll STP Issue
I have a client who has changed from Myob Partner Pays for the Subscription to Client Pays for the Subscription, when it changed over I had to re setup Superannuation but all of the STP information s...
Forum Discussion
Hi KylieA1970 - thanks for your question.
The lock date is entered in the business settings and is there to prevent transactions being entered before that date. You can view or change the lock date by clicking the settings menu (the cog icon in the top-right corner) and choosing Business settings.
Here's a help topic that explains more about lock dates - I hope it helps! Locking a period
Adrian
Hi Adrian I had checked this several times as I always lock the file upon completion of the BAS. I had it ticked as locked with the lock date being 31.03.24. I had entered April and May payroll and uploaded it to the ATO but both were rejected. I have now unticked it completely and it has now gone through to the ATO, showing as sent, just waiting on confirmation. If the payroll I am entering is outside of the locked date it shouldn't affect it but clearly it does. Thank you for your help. Kylie
