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Webb1's avatar
Webb1
Experienced Cover User
6 years ago
Solved

Payroll Summary does not balance with Payroll Activity

Hi I have just been reading a couple of the past posts but didn't really get a definitive answer on to whether to manually adjust the payroll history or not. Our Payroll Activity & Payroll Summary ...
  • bungy15's avatar
    bungy15
    6 years ago

    Hi Webb1 

     

    If you run the General Ledger report for the wages expense account does it reconcile with the Payroll Activity Report? Do the totals in these two reports include the missing days? If so I think someone has already changed his pay history in his card and removed those payments. I’m assuming that you can still see that payroll transaction. 

     

    If you are absolutely sure that the payroll activity and general ledger reports are correct, try adding those amounts back into his pay history.  I’d do a backup and print his pay history screen or use the snipping tool to get a screenshot prior to making any changes so that if it doesn’t work you can change it back.

     

    Let me know how you go

    Tracey

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