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Kellie360's avatar
Kellie360
Contributing Cover User
18 hours ago

Payroll Tax Report - Issues

Hi

We use the MYOB accountright desktop version.  I run the payroll tax report and have two pop up under not assigned.  They are set up correctly same as other categories so shouldnt be appearing here.  I know I can download to excel and re assign which is fine but I would rather have the report not putting them under not assigned as its not correct based on the set up.  I dont want to delete and re set up as they are being used.  I have gone back in and re clicked the categories etc and re saved hoping that would help.  They are rather new ones that have been recently set up. Its just weird.  THE ATO reporting catergory is correct and the same as the assigned ones.  Any ideas how to fix this other than exporting to excel and moving the lines and re calculating?

Thanks

1 Reply

  • Hi Kellie360,

     

    Thanks for reaching out. The payroll tax report should show the total tax calculations for your nominated state or territory for the selected period, but this does need to be set up first before it can display correctly. It’s a bit unusual that only two payroll categories are showing as Not assigned when the reporting category is the same as the others, so we may need to take a closer look at the payroll categories.

     

    The best next step would be to contact our team through MOCA, our virtual assistant, which can connect you to live chat, or use one of the support options on our Contact page.

     

    Cheers,

    Princess