Forum Discussion

Lorrainec's avatar
Lorrainec
Cover User
8 months ago

Payrun reversal not in STP

HI

 

I had to reverse two pays, one has appeared in STP the other has not. Conscequently my PAYG is incorrect in the BAS calculation. The reversal appears in the Bank Register and on my payroll but not in the STP. I have done and update however the BAS is still incorrect.

 

Any suggestions

 

Lorraine

  • Hi Lorrainec,

     

    Thank you for your post.

     

    When you reverse a pay, it's supposed to pop up in the STP reporting center with a "sent" status, effectively canceling out the original pay you reported to the ATO.

                   

     

                 

     

    Could you please give your payroll activity and register report a quick check? Match it up with your year-to-date (YTD) verification report to help us pinpoint what might be causing the issue. 

     

    Feel free to respond if you need further help.

     

    Cheers,

    Princess

  • I have the same issue. My reversal payrun appears on the STP Report as zero gross wages and zero PAYG.

    MY PAYG is incorrect on ATO.

    • Earl_HD's avatar
      Earl_HD
      MYOB Moderator

      Hi hk91297,

      This issue can occur if the pay run is processed in the new payroll year but the payment date is in the previous pay run. The ATO treats this as an update event rather than a pay event, which results in the pay run showing as a $0 update event in the STP reporting centre. Despite this, the updated year-to-date payroll totals for the employees in the pay run should still be reported to the ATO.

      I would also recommend to check the payroll reports and send an update event.

      I hope this helps!

      Regards,
      Earl
       

    • gavin12345's avatar
      gavin12345
      Ultimate User

      Hi hk91297 

       

      Suggest you have a read of this article How the STP System Works - these explains why the suggestion to lodge an Update Event will NOT fix this issue. The only way to fix is to lodge an Adjust Event. This is not possible with MYOB as MYOB Aust decided not to add this functionality.

       

      Regards

      Gavin

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.