deb2829
3 years agoMember
Payrun reversals
When doing payroll yesterday I created 6 payruns for the same pay period as I was having trouble with an employees pay and so was going in and out of the payrun but it was bringing up the message tha...
Hi deb2829
Thanks for your post. The Payroll register report and the STP reports get their data from the employee card>>Pay History tab. The Payroll activity report gets it's data from the pays processed through Process Payroll. So the first thing I would do is check the Payroll activity and Payroll register reports, they should always be the same.
If the Payroll Activity report is showing the correct YTD amounts it indicates that a manual change was made to the employee card>>Pay History. You would need to change the Pay History back to what it should be then send an update event to send the correct figures through STP.
Please let me know how you go.
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