Forum Discussion
- Princess_RMYOB Moderator
Hi SNSAU,
The error "net::ERR_CERT_COMMON_NAME_INVALID" usually indicates a potential issue with the SSL certificate. You can troubleshoot this by following these steps:
- Clear your cache to resolve any issues caused by outdated or corrupted data stored in your browser
- ensure that the SSL certificate is correctly configured and matches the domain name
- Make sure that all required fields, especially the "Threshold" field, are filled with valid values
We also suggest reaching out to your IT expert for more assistance.
Cheers,
MYOB
hi Princess_R thank you for your reply
1. I have tried clearing the cache and even login via incognito mode still the webpage is not loading
2. the domain name is valid and correct
3. I have no idea how to fill threshold values please help on this
Thank you!
in addition can i raise issue with MYOB team for this case please help me with their email id
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