Payslip Descriptions
Hi, Since the beginning of the new FY all our employee payslips have an entitlement category description not showing correctly on their payslip. Instead of it being listed as Rostered Day Off, the ...
Forum Discussion
Hi Genreve,
I made the changes as suggested. We have just completed another pay run and the problem still exists. Any other suggestions?
Hi Mandy1983,
That’s a weird one, thanks for giving my suggestion a go. Since it didn’t fix how things are looking on the payslips, the best bet is to get in touch with our team so we can take a closer look. You can pop through a support requestin MyAccount or jump onto our live chat with MOCA, our virtual assistant.
Regards,
Genreve
Genreve_S is there any update on the payslip description orders? i have even tried putting numbers before each name eg 1.Ordinary Time, 2. Overtime... to try and get the order to print correctly.
We run three businesses through MYOB and numerous trusts and its becoming so much of a thing with employees we are considering changing to Xero
HI Tab_Myob,
It’s totally understandable if dealing with pay slip issues has got you thinking about trying something like Xero. We’re really hoping to make things better for you this time around. I checked Mandy1983's case and it’s now sorted and closed. Would you mind giving the steps in this link a go? If that still doesn’t fix things, please get in touch with our team directly and we’ll be more than happy to take a closer look and help get everything sorted for you.
Cheers,
Princess
