Payslip email bouncing back as undeliverable
We have one staff member who's payslip email bounces back every time as undeliverable. Can you offer a solution please
Forum Discussion
Hi RCGS
Thanks for your post. It was either rejected, or the email address is invalid (incorrect or doesn’t exist). You will get an email explaining the error: at the very end of the undeliverable email, the last line with advise the cause of the email delivery failure. What is the exact cause?
Generally speaking when emails bounce back it is because the receiver hasn't whitelisted the MYOB domain: *@apps.myob.com. Make sure the receiver hasn't marked that domain as spam and that you have the correct email address.
If you are still having issues, could you please send me a private message with the email address and the exact error code?
