Forum Discussion

Ivy62's avatar
Ivy62
Member
2 years ago

Payslip error in description fields

Hello everyone :-) I have added a new employee & now his name is appearing on everyone else's payslip in the description field?   example:  should say Base Salary but says his name on everyone els...
Leneth_A's avatar
Leneth_A
Former Staff
2 years ago

Hi Ivy62

 

Thanks for your post and I'd like to extend you a warm welcome to the Community Forum. I hope you find it a valuable resource.

 

So that we can take a look into this for you, could you please provide a screenshot of the window when it occurs?

 


Please hide/remove any sensitive employee/business details from screenshots posted publicly.

 

Cheers,
Leneth

  • Ivy62's avatar
    Ivy62
    Member
    2 years ago

    Hello Leneth,

    Thank you for responding.

    Please see herewith one of the payslips: (all of the payslips have the same employee's name in both the blacked out fields ?

     

  • Ivy62's avatar
    Ivy62
    Member
    2 years ago

    Hello everyone :-)

    I have added a new employee & now his name is appearing on everyone else's payslip in the description field?

     

    example:  should say Base Salary but says his name on everyone else's payslip

    example:  should say Superanuation Guarantee but says his name on everyone else's payslip

     

    Hope some one can help please.

     

    Regards,

    Ivy62

    • Leneth_A's avatar
      Leneth_A
      Former Staff
      2 years ago

      Hi Ivy62

       

      Thanks for the screenshot. It is very helpful. Apologies for the delayed response.

       

      The Description field on pay slips comes from the Wages Name field in the Payroll Category. Go to Payroll>>Payroll Categories>>open that category and check the name. If it is incorrect, change the name and click OK to save.

       

       

      Please don't hesitate to post again if you need help in the future.

       

      If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

       

      Cheers,
      Leneth

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