Payslips showing have been emailed but not showing in sent folder
Hi the past few months some employees havent been receiving their payslips. Even though I select them to be emailed in the "Print/Email Pay Slips" screen they dont show up in the "Sent emails" screen. We run a weekly payrun. Its seems to be random who/when it effects, but the common theme is its effecting employees with Gmail and Hotmail email address. We have been sending to the same email address' for years and havent changed our processes. Its only started happening more frequently past few weeks. I had them check their junk/spam folder just incase but nothing there. The issue seems to be that they arent being sent from MYOB even though I select them and the paylip is showing as being sent. They arent showing in the "sent emails" screen. Can anyone provide a solution?
