Forum Discussion

Eliane's avatar
Eliane
Trusted Cover User
12 months ago

Payslips with $0.00 amounts

I need assistance please because our employees are receiving multiple payslips even if they are not paid that week, they are receiving $0.00 payslips.    STP 1 would only display payslips related t...
  • gavin12345's avatar
    gavin12345
    12 months ago

    Hi Eliane 

     

    It seems sending an Update Event for STP Phase 2 is triggering these. Another MYOB poor design issue - I am not aware of any solution.

     

    Regards

    Gavin

gavin12345's avatar
gavin12345
Ultimate User

Hi Eliane 

 

It seems sending an Update Event for STP Phase 2 is triggering these. Another MYOB poor design issue - I am not aware of any solution.

 

Regards

Gavin

Eliane's avatar
Eliane
Trusted Cover User
12 months ago

Hi gavin12345 

 

I see! It must have been because I ran an individual cheque for an employee who is cashing out annual leave... Even though I selected "individual" right at the beginning. 

 

Thanks gavin12345 now it makes sense to me, however, I hope this gets rectified by our next update MYOB!