Payslips
Hi for the first time I am having trouble with emailing payslips. Previously I could go to my sent items in outlook and they would confirm I have sent the payslips. There seems to be some sort of cha...
Forum Discussion
Hi MelinC,
Thank you for your post.
I understand that you're currently facing challenges with emailing pay slips and not receiving confirmation in your emails sent through Outlook. Troubleshooting this issue depends on the method you're using to send emails. To start, please ensure that your email settings in MYOB are accurately configured.
Additionally, if only a few employees have confirmed receipts, consider reaching out to those who don’t have to check if the pay slips ended up in their spam or junk folders.
If employees have confirmed that the emails are not in their spam or junk folders, I recommend trying to resend the pay slips. This will help us identify and address any underlying issues causing the problem.
Please feel free to let me know if you need further assistance.
Cheers,
Princess
