Forum Discussion

Contributing User

4 months ago

Problem with entitlement balance on reinstated employee

Hi We re-employed a staff member who had left in Aug 2025 and re-started with us in Dec 2025. We had previously paid out leave entitlements and made them inactive. We re-activated their card and r...

Doreen_P

MYOB Moderator

4 months ago

Hey AmandaLR,

No worries, you’ve handled the re‑employment perfectly. The Entitlement Balance report showing the wrong annual and sick leave figures for a reinstated employee is something we’re aware of, and our team can get that fixed for you. You can contact them on Live Chat via our virtual assistant, MOCA.

Cheers,

Doreen

AmandaLR
Contributing User
4 months ago
Hi Doreen

I am having trouble with Live Chat understanding my issue. Is there another way to access support?
- Genreve_S
  MYOB Moderator
  4 months ago
  Hi AmandaLR,
  
  You can also lodge a support request through your My Account page.
  
  Regards,
  Genreve