Processing of Payroll
Is anyone else having issues processing payroll. I have inputted 53 employees 4 times, its gets to the end, want to submit to the ATO, doesn't then I lose the pay run.
Forum Discussion
Hi everyone,
Sorry you’re dealing with all of that. After redoing a pay run that many times, I’d be ready to launch the keyboard into the sun too. Yes, in this case, a script does need to be run on the file. For the fastest path to getting that sorted, it’s best to reach out to our support team on Live Chat via our virtual assistant, MOCA, and ask to speak with a person so they can help get the script run for you.
Cheers,
Doreen
Its obvious this is reasonably wide spread.
Crazy that MYOB don't acknowledge the issue or communicate. All boards are green despite support being completely swamped.
The handling of the issue is as frustrating as the issue itself. Issues happen, everyone understands that but geez, pretty disapointing that there's no comms about the issue.
