Processing of Payroll
Is anyone else having issues processing payroll. I have inputted 53 employees 4 times, its gets to the end, want to submit to the ATO, doesn't then I lose the pay run.
Forum Discussion
I lodged a support ticket about this last Wednesday, and as an Accountright customer we are supposed to received priority assistance. Crickets. Apparently being unable to process payroll doesn't register as an urgent issue.
Hi SDuddy,
Sorry for the wait. Your support request is already in the queue and waiting to be actioned by the team. We’re receiving a high volume of requests at the moment, so replies are taking a little longer than usual. Rest assured, as soon as someone from the support team becomes available, they’ll pick up your request and help from there.
Cheers,
Doreen
