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Lily2021's avatar
Lily2021
Contributing User
2 years ago
Solved

re active the card of prior employee

Hi, Our prior employee come back to work. I unticked the "inactive card". Can this employee access the self-onboarding function ?  I am not sure if his/her tax status changes, and any changes of the ...
  • Celia_B's avatar
    Celia_B
    2 years ago

    Hi Lily2021 

     

    We appreciate your patience in getting back to us and sharing updates on your issue. My apologies for not answering your post right away. 

     

    You just need to update, once the self onboarding is submitted to the employer it cannot be changed, the employer will manually change any information on the employee card. And after reinstating check all the leave balances, and if there are leave balances showing just let us know. 

     

    I hope this helps. if you need further assistance with this, feel free to post again. We'll happy to assist you. 

     

    If my response has answered your inquiry please click "Accept as Solution" to assist other users find this information.

     

    Cheers, 

    Cel