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georgieh's avatar
georgieh
Experienced Cover User
2 months ago

An unrecognised error occurred - EmployeePayrollDetails_StandardPayListOutOfSync

I am trying to set up a new employee and on the browser, I'm getting this error in the Create Employee screen. Shouldn't error messages actually tell you what the problem is so you can fix it? Wou...
georgieh's avatar
georgieh
Experienced Cover User
3 days ago

After another request I finally got an answer on this error message - complete half the task, then save it and re open it. If this doesn't work, go to the desktop, remove the standard pay lines, re enter them and save it. I'm assuming I then go back to the browser and cross my fingers, while risking wasting my time entering all the details only to receive the error message again. 

That is not a solution - that's a broken system!!! We need easy - just enter the details and press save. 

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