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Clev2015's avatar
Clev2015
Cover User
11 months ago
Solved

EOFY 2023 Finalisation Something went wrong. Please try again or refresh the browser.

Hi I am processing the EOFY Finalisation for FY2023 and all of our employees (110+), except for three, have been finalised with no problem.   I have 3 employees that I can't finalise because this ...
  • Clev2015's avatar
    Clev2015
    11 months ago

    Hi Doreen

     

    Thank you for your reply.

     

    I have solved the issue.  The non grossed up value of the RFBA Section 57A was under the $2,000 threshold so is not reportable.  When I finalised the 3 employees with nothing in Section 57A, their pays were finalised with no issue.

Doreen_P's avatar
Doreen_P
MYOB Moderator

Hi Clev2015 

 

Thanks for your post.

 

Kindly try to finalise 1 employee at a time and let me know how it goes. If the issue still persists, please attach the diagnostic log to your next reply so I can investigate it further. Please refer to this link for further steps on how to get the diagnostic log.

 

Best regards,

Doreen

MelWelch's avatar
MelWelch
User
11 months ago

I to am getting this message - I have recorded 0.00 for RfBA & Section 57A