Forum Discussion

DDB's avatar
DDB
2 years ago

how to change employees pay history in the card from last year

Hi  My Payroll Register report and  Payroll Activity report do not match for  2022/2023 . I found out  in  July  2022 the payroll has run correctly but it has not been recorded in the payroll regist...
Doreen_P's avatar
Doreen_P
MYOB Moderator
2 years ago

Hi, DDB 

 

Thanks for updating us about this.

 

Glad to hear that your issue has been resolved. Please feel free to post again if further assistance is needed. We'll be more than happy to assist.

 

Best regards,

Doreen

Ross-Zan's avatar
Ross-Zan
Contributing User
2 years ago

Doreen_P Hi, I am having a similar problem where I need to change the pay history from last financial year so that the payoll register and payroll activity matches for one of our employees. Can I get assistance on this?

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 years ago

    Hi, Ross-Zan 

     

    Thanks for your post, and welcome to the MYOB Community Forum.

     

    We were able to run a fixed script on your company file. Kindly send update event or process a $0 pay run for the affected employees with a pay date in the affected payroll year. For more information when sending an update event, kindly check The Help Article: End of year finalisation with Single Touch Payroll reporting. 

     

    Please let us know if you require any further assistance with this. We are happy to assist.

     

    Best regards,

    Doreen

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 years ago

    Hi, Ross-Zan 

     

    Were you able to check the pay history of your employee to see if it's correct now? Please don't hesitate to reach out to us if further assistance is needed. We are happy to assist.

     

    Best regards,

    Doreen

    • Ross-Zan's avatar
      Ross-Zan
      Contributing User
      2 years ago

      Hi Doreen_P Thank you for the fix. Yes I can see it has corrected the Pay History and we are all looking good and balancing. Cheers, Ross

      • Doreen_P's avatar
        Doreen_P
        MYOB Moderator
        2 years ago

        Hi, Ross-Zan 

         

        Thanks for updating us. 

         

        We're glad to hear that we were able to resolve your concern. Please feel free to create a post again if further assistance is needed. We are delighted to assist you.

         

        Best regards,

        Doreen

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