Hi Jem
Thanks for your reply.
Every time I make an adjustment - either Void Pay method or Adjust Card Balance method - it seems to affect both balances and I still get a variance.
I need to just change the Card Balance to -5.72 so it agrees with the Hours from Pays balance of -5.72 which is the correct figure. I don't want the Hours from Pay figure to change at all.
Are you able to advise me what figure I need to put in what field to make this change?
Thank you.
Hi Jebmich, how did you manage to resolve this?
I have the same issue with some weird Card Balances. Employee left, all balances were 0. But now he's back, and setting him active, something weird with Card Balances has happened.
I haven't been able to resolve it, it's still showing an incorrect balance. If you discover a fix, I'd love to hear it.
I found this post.
Entitlements differ on card to summary | MYOB Community
And based on the answer in there, the solution was to create a new card for the employee, rather than "re-activate" a previous employee card.
Seems to be a **bleep**py MYOB glitch / badly programmed feature. But I'm not going to invest any further time trying to resolve in any other manner,.... my opinion of MYOB support is not good.
