Hi SusanHi,
You’re right, the View PDF button for self‑onboarded employees has recently gone missing in AccountRight (desktop and browser). This is a known issue the team is working on, not anything you’ve set up incorrectly.
In the meantime, you can still see the employee’s details by running the Employee Employment Details report in Reports > Payroll > Employees and filtering for that employee.
If you have a few employees affected or things don’t look right, it’s worth getting in touch with our support team so they can review your file and link it to the investigation. You can reach out by creating a ticket on the My Account window or connecting with live chat through MOCA.
Regards,
Genreve
Thank you Genreve, I had already saved the employees details from the Reports menu and logged my enquiry with the myobteam.
