Forum Discussion

Wendy6171's avatar
Wendy6171
Contributing User
1 month ago
Solved

PaySuper - add new staff to default fund

How does PaySuper deal with a superannuation contribution for an employee with no super fund?  I know I have to try to staple the employee first for their details.  But if they truly do not have a st...
  • Genreve_S's avatar
    Genreve_S
    1 month ago

    Hi Wendy6171, 

     

    You’ve got it right, Pay Super doesn’t automatically pop new employees into your default fund like some external clearing houses. It’ll only send contributions to whatever fund you’ve actually set up on the employee’s card.

    From the MYOB/Pay Super side, you don’t enrol them online through MYOB. You just:

    • Do the ATO stapled fund check
    • If there’s no chosen or stapled fund, select your default fund on the employee’s card in MYOB
    • Pay their super via Pay Super - that payment then goes to the fund you’ve selected

    Whether you also need to jump into the fund’s own portal and do a separate “join” or employer registration is up to that fund’s rules, not Pay Super. Some funds will open the membership off the SuperStream data, others still want a join form - so if you’re unsure, the best bet is to check with your default fund directly.

     

    Regards,
    Genreve

Wendy6171's avatar
Wendy6171
Contributing User
1 month ago

Our previous external clearing house would automatically enroll the staff member into our default clearing house.  While I realize, SG is meant to be paid into a fund (chosen, stapled, or default) How does the new employee get enrolled in the default fund.  Do we have to go online and enroll them ourselves?

Genreve_S's avatar
Genreve_S
MYOB Moderator
1 month ago

Hi Wendy6171, 

 

You’ve got it right, Pay Super doesn’t automatically pop new employees into your default fund like some external clearing houses. It’ll only send contributions to whatever fund you’ve actually set up on the employee’s card.

From the MYOB/Pay Super side, you don’t enrol them online through MYOB. You just:

  • Do the ATO stapled fund check
  • If there’s no chosen or stapled fund, select your default fund on the employee’s card in MYOB
  • Pay their super via Pay Super - that payment then goes to the fund you’ve selected

Whether you also need to jump into the fund’s own portal and do a separate “join” or employer registration is up to that fund’s rules, not Pay Super. Some funds will open the membership off the SuperStream data, others still want a join form - so if you’re unsure, the best bet is to check with your default fund directly.

 

Regards,
Genreve

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