Reconciling - Payroll Error
Hi There, I'm after some help please. I've never come across this issue before. I'm currently reconciling the July account. I have come across a pay run, and in MYOB it's showing the pays as ...
Forum Discussion
Hi snooze,
Thank you for your post.
Kindly confirm if you're manually paying the processed payroll through MYOB. To help you with resolving this, can you please include screenshots, and may I also know the difference between your bank statement and your MYOB transactions? It would also be best to check your payroll transactions. Kindly remove sensitive information before posting in the Forum.
Cheers,
Princess
Good Afternoon,
I have attached examples using employee "Tyra".
You will notice on the MYOB reconcilliation screen her pay is showing as $366.49. It should show as $330.17.
It has somehow taken her net pay + super ($330.17 net + $36.32 super).
Payslip apears correct, bank statement apears correct but MYOB Reconcile screen is not.
I have also paid July Super contributons without any issues.
Hope this makes sense.
Hi KyleaMorgan,
Thank you for your response and for providing the screenshot.
The only thing I can think of is to double check the super pay item linked account. Make sure that this is linked to the correct account.
Please let me know how you go about this.
Cheers,
Princess
